Shipment time estimates are provided at checkout and based on the best available data from our carriers. Please kindly appreciate that all delivery estimates are given in a range and provided for guidance purposes only. Delays can occur in transit and we are not able to guaranteed specific delivery dates.

Our carriers offer reliable and timely tracking services. You will be able to follow your shipment throughout its journey with the link provided in your confirmation email. In the event you need assistance with your delivery, please directly contact the carrier's customer service.

It is the customer's responsibility to provide an accurate and secure address where the shipment can be delivered without complications. Moreover, it is also the customer's responsibility to track their order, make arrangements for its delivery, and be present to accept the package, if needed. When an order is "Returned to Sender", we deduct the return shipping costs from the order and refund the balance. If you still wish to buy the item, we ask that you place a new order. As a small brand, we rely on customers to be responsible, track their order, and make themselves available to accept delivery if that is required.

  1. To start a return, please go to:https://returns.sodo.com/
  2. We will process your request and email you a return shipping label.
  3. Ship item(s) back in new, unused condition and original packaging with tags attached.

If you wish to make an exchange, please place a new order for the item you want and then return the original item through the returns process mentioned above. We do not offer traditional exchanges.